Privacy Policy

 

INFORMATION AND DATA WE COLLECT FROM YOU

1. Technical Information and Data

We collect technical data necessary for you to use our App and additional technical data that enables us to maintain and analyze the functioning of the App, to personalize the content of the App, and to display advertisements.

 

We automatically obtain certain information about your computing device, including:

 

IP address; Country code;

IDFAs, IDFVs, Advertising IDs;

Language; Locale (specific location where a given language is spoken);

Time zone, session start/stop time;

Network status (Wi-Fi, etc.), browser plug-in types and versions;

User agent string (UA), platform, SDK version, timestamp;

Technical device information (e.g., device model and name, operating system name and version, CPU information, storage size, screen size, firmware, software, mobile phone carrier, Internet service provider, API key identifier for application, International Mobile Equipment Identity (IMEI) on Android, Android ID, Android Serial No);

Push notifications token;

Player identifier string (we collect player identifier string only upon your sign into Google Play Games Services or Apple's Game Center).

Additionally, for playing video advertisements through a video platform provider, we may collect additional information about your device, such as:

 

"do not track" flag;

page URL;

Iso code of the country set on device;

device date;

whether Limit Ad is enabled or disabled;

type of device (tablet or not).

In addition, for users of Android devices we create a unique user ID and for users of iOS devices we use IDFVs to track your use of our Apps.

 

Older versions of our Apps may still obtain information such as UDID number and IMEI number on iOS. If you wish to prevent this, please update the App with the latest version available on App Store.

 

2. Advertising and Application Usage Information and Data

When you use our Apps, we may collect additional information by using device identifiers that permit identification of your device. Such information is used for advertising and analytics purposes.

 

The information collected includes:

 

Which advertisements are shown;

Length of time an advertisement is visible and the size of the advertisement;

Advertisement response (if any), including clicks on ads;

Angle of view;

Application usage information, (how often you use the app, for how long you use the app, the events that occur within the app, in-app progress, in-app purchases you make and their value, aggregated usage, performance data, lifetime value of user etc.).

3. Classical Personal Information

We do not collect any personal information about you through our Apps, with the sole exception of persistent identifiers (such as IDFA, IDFV, Advertising ID, IP address). Persistent identifiers are identifiers that do not identify you personally but may uniquely identify your device. Some legislation (such as US) may treat such information that uniquely identifies your device as personal information.

 

We may ask you to submit and we may process other non-personally identifiable information that may be personal to you such as your age range, year of birth and gender, provided that year of birth and gender information is collected solely for users who have passed the age gate in our Apps. We will use such information to personalize the content of the App, and for users who passed the age gate and have not opted out from behavioral advertising we may use such information to display targeted ads. You can opt out from receiving targeted ads by choosing one of the options described in the ''Opt Out'' Section of our Privacy Policy.

 

When you voluntarily contact us directly, we may collect information about you that you provide us (such as your name and surname, email address). We will use such contact information only for the purpose for which you provided it to us. We will not share this information with third parties.

 

If you wish to delete your contact information that we received from you when you contacted us, please send an e-mail to support@myjoymore.com.com and your contact information will be deleted from our database.

 

HOW WE USE YOUR INFORMATION

1. In General

We use the information we collect about you/your device to deliver services to you and to operate our business. Such use by us and by our Partners may include:

 

Delivering our services : developing, delivering and improving our products, services, and content, tailoring our products and services, providing software updates and product support, understanding and analyzing trends in connection with usage of the Apps, administering the Apps, and customer communications.

Displaying advertisements : displaying third party advertisements in our Apps and showing advertisements for our Apps in other publisher's apps. Please see more in Advertising Section of this Privacy Policy.

Cross-promotion : cross promoting our Apps and services, meaning we may promote one of our Apps while you are playing a different App of ours.

Attribution and fraud prevention for advertising purposes : for some of our Apps we use third party services for attribution and fraud prevention for advertising purposes and for privacy compliance purposes. Please see more in Tracking Section of this Privacy Policy.

Analytics and research : understanding and analyzing trends in connection with the usage of the Apps, gathering demographic information about our user base, data about where the App was downloaded from. We may also create reports and analysis for the purposes of research or business intelligence, for example to track potential problems or trends with our Apps and services, or to test our new game features and content. We use the data we receive from Third Party Social Network only for internal analytics. For opting out from analytics please visit Opt-Out Section of this Privacy Policy.

2. Game Notifications

We have two types of notifications in our Apps - local and push notifications. Local notifications are contextual and sent from the device, whereas push notifications are sent from the server. We use such notifications to remind you about your activities within the App.

 

HOW WE MAY SHARE YOUR INFORMATION TO THIRD PARTIES

We cannot provide all services necessary for the successful operation of the Apps by ourselves. We must therefore share collected information with third parties, including analytics providers, tracking providers, third party advertising providers and other third party service providers that support the Apps (collectively referred to as "Partners"). We may share information that can be used to personally identify your device (e.g., persistent identifiers such as IDFA, IDFV, advertising ID and IP address) for the purposes of delivering our services, displaying advertisements, conducting analysis and research and for measuring our and our Partners' advertising campaign performance. We may share such information to:

 

Our analytics providers: For some Apps we use third party analytics such as Firebase Analytics for the purposes of delivering our services, conducting analysis and research. To get more information about how your data is being collected and processed you can visit the site "How Google uses data when you use our partners' sites or apps" located at www.google.com/policies/privacy/partners/. Additionally, we have also integrated Google Play Developer Console data like Impressions, Downloads, and Traffic Sources into a Google Analytics account to see how many times people viewed or downloaded our apps from Google Play. The device data we share with such providers are encoded. The providers may assign a random ID to these data, and they are not able to match it back to You. Third party analytics providers have the right to process the data in accordance with their privacy policies (http://www.google.com/intl/en/policies/privacy/#nosharing) and such collection and processing is limited to the disclosure in aggregated manner, for the purposes of showing trends about the use of their services, for advertising services and marketing purposes. We can aggregate the data for benchmarking feature.

Our cloud service providers: We store information we collect from you on servers provided by our third party cloud service providers such as Google Cloud Platform and Google's Android Backup Service.

Our attribution and fraud prevention providers: For some of our Apps we use third party services for attribution of our advertising campaigns, for fraud prevention and privacy compliance purposes. Please see more in Tracking Section of this Privacy Policy.

Third party advertising partners: We have contracted with certain third party advertising networks that assist us in delivering advertising to you that allows us to continue offering the Apps for free or at low cost. Such third party advertising partners include but are not limited to advertising providers listed at here.

Advertising partner's third party tracking provider: For some Apps we may allow our advertising partners to track impressions, clicks, installs or other advertising campaign performance indicators through their tracking providers for the purposes of measuring their advertising campaign performance.

Other third party service providers: For some Apps we use Unity Software to develop such Apps. For the data processing by Unity please see Unity's privacy policy available at https://unity3d.com/legal/privacy-policy.

 

We reserve the right to disclose your information (including personally identifiable information) in response to law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations, users or user experience. Additionally, in the event of a reorganization, merger or sale we may transfer any and all information (including personally identifiable information) we collect to the relevant third party.

 

HOW OUR PARTNERS MAY USE YOUR INFORMATION

We strive to adhere to the generally accepted industry practices regarding the collection and the usage of information by our Partners and to limit their usage to the services they provide for us. They adhere to this Privacy Policy, but in some cases, we must use their privacy policies.

 

We strive to commit our Partners to using the information solely for the purposes as stated in this Privacy Policy. Notwithstanding the above, we cannot guarantee that our Partners will adhere to the contractual obligations or acceptable business practices. While we strive to protect the information provided to our Partners, we have no direct control over their use of the collected information and therefore you acknowledge that we are not liable for any third party privacy breach and that our liability for our Partner breaches is limited to the amount we can receive as indemnification from our Partners (legal costs exempted).

 

Some of the Apps allow you to submit content generated in or by the Apps to third party sites like Facebook, Google Play Games, Game Center and YouTube. These submissions follow the information transfer protocols of such third parties, which are designed to enable content sharing with such third parties.

 

ADVERTISING

When you use our Apps, we may display contextual advertisements to you. In order to enable advertising, we allow our advertising partners to collect online identifiers (such as Advertising ID on Android and IDFA on iOS) that might be considered as personal information under some legislations, but they should use it solely for the purposes of contextual advertising. For any other purposes they should use the information solely on anonymized and aggregated basis.

 

For some territories, we may use and share with our advertising partners technical and advertising and application usage information we collect from you (please see Information and Data We Collect From You Section of this Privacy Policy) to enable our advertising partner to deliver, target and optimize third party advertising in our Apps, so that the advertisements you see are more relevant to you and are based on your app and device usage, online behavior and interests (this is commonly referred to as online behavioral or interest based advertising, i.e. IBA). In addition, we may use and share such information with our advertising partners to target and optimize our advertising and promotions in our and other publisher's apps.

 

We will always follow applicable legislation and accepted market practices; thus, we will not use and share information for the purposes of behavioral advertising for users who did not pass the age gate in our Apps and for those who opted-out of IBA.

ADVERTISING

When you use our Apps, we may display contextual advertisements to you. In order to enable advertising, we allow our advertising partners to collect online identifiers (such as Advertising ID on Android and IDFA on iOS) that might be considered as personal information under some legislations, but they should use it solely for the purposes of contextual advertising. For any other purposes they should use the information solely on anonymized and aggregated basis.

 

For some territories, we may use and share with our advertising partners technical and advertising and application usage information we collect from you (please see Information and Data We Collect From You Section of this Privacy Policy) to enable our advertising partner to deliver, target and optimize third party advertising in our Apps, so that the advertisements you see are more relevant to you and are based on your app and device usage, online behavior and interests (this is commonly referred to as online behavioral or interest based advertising, i.e. IBA). In addition, we may use and share such information with our advertising partners to target and optimize our advertising and promotions in our and other publisher's apps.

 

We will always follow applicable legislation and accepted market practices; thus, we will not use and share information for the purposes of behavioral advertising for users who did not pass the age gate in our Apps and for those who opted-out of IBA.

 

ATTRIBUTION

When you use the App, we or third parties operating the advertisement serving technology may use information logged from your device using SDKs, cookies, web beacons and other technologies to ensure that appropriate advertising is presented within the App and to calculate the number of unique and repeat views of advertising.

 

For some of our Apps we use third party attribution and data collection tools from our service providers for the purposes of attributing performance, ad visibility and privacy compliance of third party SDKs in our Apps.

 

We use third party attribution and data collection tools from our service providers, for the purposes of measuring performance and optimizing our advertising campaigns, displaying advertisements, conducting analysis to improve our services and for fraud prevention purposes. Such tools may use cookies, APIs, and SDKs in our Apps to enable them to collect and analyze user and device related data and information, such as impressions, clicks, installs or other advertising campaign performance indicators and post-install in-app events.

 

In addition, our Partners may use their own attribution technologies (including and without limitation: SDKs, cookies, Web beacons, HTTP cache, local shared objects and other technologies) in order to attribute impressions, clicks, installs or other advertising campaign performance indicators for the purposes of measuring third party advertising campaign performance.

 

THIRD PARTY SOCIAL NETWORKS

1. Connecting to Third Party Social Networks

Some of our Apps use third parties' services such as Google Play Games Service, Apple Game Center, Facebook, YouTube, Twitter or Vkontakte ("Third Party Social Network/s"). Such Apps enable you log in to your Third Party Social Network account to connect to our App by using the "Log in with »or "Connect to" feature in our App. You may also share the content you created within the App on Third Party Social Networks. By logging in to your Third Party Social Network account to connect to our App or by using the App to share content on such Third Party Social Network, you are authorizing us to collect, store, and use any and all information, in accordance with this Privacy Policy, that you agreed that such Third Party Social Network could provide to us through the Application Programming Interfaces ("API"). You authorize us to do so when you "accept" or "allow" (or similar terms) connection of one of our Apps to such Third Party Social Network. The information you allow us to access varies by App, and it is affected by the privacy settings you and your friends establish on those Third Party Social Networks. You can control and find out more about these settings at the Third Party Social Network in question. Please note, Third Party Social Networks are governed by their own privacy policies, terms and end user agreements and we are not responsible for, and have no control over, the sharing practices or policies of the third parties that operate those sites. For additional questions you can contact us.

 

2. Data We May Access Via Third Party Social Networks

If you use the "Log in with" or "Connect to" feature we may access and store some or all of the following information, as allowed by you, Third Party Social Networks and your preferences: (i) your basic information from your public profile, such as your name, surname, profile picture, age range, gender, and other public information; (ii) email address, login ID and/or player identifier string (iii) list of your friends; (iv) any other information which is detailed and displayed to you in the notice which appears during the "Log in with" or "Connect to" process. We may share your name, profile picture and your game data (such as moves, App progress and scores) with respect to the applicable App, with your friends who have also used the "Log in with" or "Connect to" feature in connection with such App or with your contacts in applicable Third Party Social Media Network account.

 

The App may further ask you to allow us to post on such Third Party Social Networks on your behalf (e.g., photos, e-cards, videos and status updates). Please keep in mind that we will only do that if specifically allowed by you and we will store ID and your full name for the purposes of user identification. Other information will be merely stored within the App on your device so that the App will be able to communicate with Third Party Social Network directly; Voice recordings from Apps are also only being collected and stored within the Apps solely upon your request.

 

3. Consent to Publicly Display Data on Third Party Social Networks

If you use Third Party Social Networks to participate in game related activities, including but not limited to participation in leader boards, multi-player games or the downloading and uploading of content, We may also collect, use, store, transmit and publicly display statistical data regarding game play (including scores, rankings and achievements), or identify content that is created and shared by you with other players. Data that personally identifies you is collected, used, stored and transmitted in accordance with this Privacy Policy.

 

THIRD PARTY TERMS AND CONDITIONS

Please note that your access to and ability to use and interact with the Apps may be subject to certain third party terms and conditions and privacy policies, including but not limited to application stores, mobile software platforms, online gaming platforms, social networking services, statistics services providers and payment providers. You recognize and agree that we are not liable for any such third party terms and conditions and their use of your personal information.

 

Our Apps may contain links to third party websites, products, or services. For example, the Apps may feature offers from third party advertisers or the ability to engage in transactions with such entities. Please note that while using such third party offerings, you are using sites, products, and services developed and administered by people or companies not affiliated with or controlled by us. We are not responsible for the actions of those people or companies, the content of their sites, products or services, the use of information you provide to them, or any products or services they may offer. Our link to such third parties does not constitute our sponsorship of, or affiliation with, those people or companies. Nor is such linking an endorsement of such third party's privacy or information security policies or practices or their compliance with laws. Information collected by third parties, which may include such things as location information or contact details, is governed by their privacy practices. These other websites or services may place their own cookies or other files on your computing device, collect information or solicit personal information from you. We encourage you to learn about the privacy practices of third parties with which you interact.

 

We are not responsible or liable for your interaction with such third parties, the information requests initiated by such third parties, or the subsequent use, treatment or dissemination of information you voluntarily choose to provide to them.

 

RIGHT TO DELETION

You can request us to delete the personal data we have collected on you in the past 12 months.

We fully recognize you right to deletion, however, we would like to note that in some cases we are obliged to keep your personal data for certain period of time. For instance, if we need to provide services to you, detect or resolve issues security or functionality-related issues, comply with the law, conduct research in the public interest, safeguard the right to free speech or carry out any actions for internal purposes that you might reasonably expect. If we do not have obligations to perform any of the above actions, we can delete your personal information at your request.

You may request us to erase without undue delay your personal data when it is no longer necessary for us to retain such data.

In order for your data to be erased you can contact us by support@myjoymore.com.com.by with request.

 

 

 

COPPA / Children's privacy

 

Our products respect the privacy of children. We comply with the guidelines set forth in the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under the age of 13.

 

In the event that a user identifies himself/herself as a child under the age of 13 through a support request or feedback, we will not collect, store or use and will delete in a secure manner any personal information of such a user.

 

COPPA Website: http://www.coppa.org

 

 

 

Joymore Game team has adopted this privacy policy (Privacy Policy) to explain how Joymore Game collects, stores, and uses the information collected in connection with Joymore Game's Services.

 

BY INSTALLING, USING, REGISTERING TO OR OTHERWISE ACCESSING THE SERVICES, YOU AGREE TO THIS PRIVACY POLICY AND GIVE AN EXPLICIT AND INFORMED CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT INSTALL, USE, REGISTER TO OR OTHERWISE ACCESS THE SERVICES.Joymore Game reserves the right to modify this Privacy Policy at reasonable times, so please review it frequently. If Joymore Game makes material or significant changes to this Privacy Policy, Joymore Game may post a notice on Joymore Game's website along with the updated Privacy Policy. Your continued use of Services will signify your acceptance of the changes to this Privacy Policy.

 

 

 

Personal Data

 

For purposes of this Privacy Policy, "personal data" means personally identifiable information that specifically identifies you as an individual.

 

Personal information collected by Joymore Game is information voluntarily provided to us by you when you create your account or change your account information. The information includes your facebook id, name, gender, location and your friends'id on facebook.Joymore Game also stores your game checkins, likes, dislikes, recommendations and messages.

 

Joymore Game may use collected personal data for purposes of analyzing usage of the Services, providing customer and technical support, managing and providing Services (including managing advertisement serving) and to further develop the Services and other Joymore Game services and products. Joymore Game may combine non-personal data with personal data.

 

Please note that certain features of the Services may be able to connect to your social networking sites to obtain additional information about you. In such cases, Joymore Game may be able to collect certain information from your social networking profile when your social networking site permits it, and when you consent to allow your social networking site to make that information available to Joymore Game. This information may include, but is not limited to, your name, profile picture, gender, user ID, email address, your country, your language, your time zone, the organizations and links on your profile page, the names and profile pictures of your social networking site friends and other information you have included in your social networking site profile. Joymore Game may associate and/or combine as well as use information collected by Joymore Game and/or obtained through such social networking sites in accordance with this Privacy Policy.

 

 

 

Disclosure and Transfer of Personal Data

 

Joymore Game collects and processes personal data on a voluntary basis and it is not in the business of selling your personal data to third parties. Personal data may, however, occasionally be disclosed in accordance with applicable legislation and this Privacy Policy. Additionally,Joymore Game may disclose personal data to its parent companies and its subsidiaries in accordance with this Privacy Policy.

 

Joymore Game may hire agents and contractors to collect and process personal data on Joymore Game's behalf and in such cases such agents and contractors will be instructed to comply with our Privacy Policy and to use personal data only for the purposes for which the third party has been engaged by Joymore Game. These agents and contractors may not use your personal data for their own marketing purposes. Joymore Game may use third party service providers such as credit card processors, e-mail service providers, shipping agents, data analyzers and business intelligence providers. Joymore Game has the right to share your personal data as necessary for the aforementioned third parties to provide their services for Joymore Game. Joymore Game is not liable for the acts and omissions of these third parties, except as provided by mandatory law.

 

Joymore Game may disclose your personal data to third parties as required by law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or Joymore Game to legal liability.Joymore Game may also disclose your personal data to third parties when Joymore Game has a reason to believe that a disclosure is necessary to address potential or actual injury or interference withJoymore Game's rights, property, operations, users or others who may be harmed or may suffer loss or damage, or Joymore Game believes that such disclosure is necessary to protect Joymore Game's rights, combat fraud and/or comply with a judicial proceeding, court order, or legal process served on Joymore Game. To the extent permitted by applicable law, Joymore Game will make reasonable efforts to notify you of such disclosure through Joymore Game's website or in another reasonable manner.

 

 

 

Safeguards

 

Joymore Game follows generally accepted industry standards and maintains reasonable safeguards to attempt to ensure the security, integrity and privacy of the information in Joymore Game's possession. Only those persons with a need to process your personal data in connection with the fulfillment of their tasks in accordance with the purposes of this Privacy Policy and for the purposes of performing technical maintenance, have access to your personal data in Joymore Game's possession. Personal data collected by Joymore Game is stored in secure operating environments that are not available to the public. To prevent unauthorized on-line access to personal data, Joymore Game maintains personal data behind a firewall-protected server. However, no system can be 100% secure and there is the possibility that despite Joymore Game's reasonable efforts, there could be unauthorized access to your personal data. By using the Services, you assume this risk.

 

 

 

Other

 

Please be aware of the open nature of certain social networking and other open features of the Services Joymore Game may make available to you. You may choose to disclose data about yourself in the course of contributing user generated content to the Services. Any data that you disclose in any of these forums, blogs, chats or the like is public information, and there is no expectation of privacy or confidentiality. Joymore Game is not responsible for any personal data you choose to make public in any of these forums.

 

If you are under 15 years of age or a minor in your country of residence, please ask your legal guardian's permission to use or access the Services. Joymore Game takes children's privacy seriously, and encourages parents and/or guardians to play an active role in their children's online experience at all times. Joymore Game does not knowingly collect any personal information from children below the aforementioned age and if Joymore Game learns that Joymore Game has inadvertently gathered personal data from children under the aforementioned age, Joymore Game will take reasonable measures to promptly erase such personal data from Joymore Game's records.

 

Joymore Game may store and/or transfer your personal data to its affiliates and partners in and outside of EU/EEA member states and the United States in accordance with mandatory legislation and this Privacy Policy.Joymore Game may disclose your personal data to third parties in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of Joymore Game's stock and/or assets or other corporate change, including, without limitation, during the course of any due diligence process provided, however, that this Privacy Policy shall continue to govern such personal data.

 

Joymore Game regularly reviews its compliance with this Privacy Policy. If Joymore Game receives a formal written complaint from you, it is Joymore Game's policy to attempt to contact you directly to address any of your concerns.Joymore Game will cooperate with the appropriate governmental authorities, including data protection authorities, to resolve any complaints regarding the collection, use, transfer or disclosure of personal data that cannot be amicably resolved between you and Joymore Game.