Last Updated: September 29, 2026
This Privacy Policy is adopted by Global Cultural Media Co., Limited (referred to as “Joymore Game”, “we”, “us”, or “our”) to explain how we collect, store, and use information in connection with our mobile applications and services (collectively, the “Services”).
This Privacy Policy applies to all games and applications published by us, including but not limited to:
We collect technical data necessary for you to use our App and additional technical data that enables us to maintain and analyze the functioning of the App, to personalize the content of the App, and to display advertisements.
We automatically obtain certain information about your computing device, including:
Where we collect device identifiers such as IMEI or Android Serial No, we do so only where permitted by applicable law and strictly for the purposes of fraud prevention and security.
Additionally, for playing video advertisements through a video platform provider, we may collect additional information about your device, such as:
In addition, for users of Android devices we create a unique user ID and for users of iOS devices we use IDFVs to track your use of our Apps.
Older versions of our Apps may still obtain the UDID on legacy iOS releases, where such collection is permitted by applicable law and is carried out solely for fraud prevention and security purposes. If you wish to prevent this, please update the App to the latest version available on the App Store.
When you use our Apps, we may collect additional information by using device identifiers that permit identification of your device. Such information is used for advertising and analytics purposes.
The information collected includes:
We do not collect personal information that directly identifies you through our Apps, except for the categories of information described in this Privacy Policy and persistent identifiers (such as IDFA, IDFV, Advertising ID, IP address). Persistent identifiers are identifiers that do not identify you personally but may uniquely identify your device. Some legislation (such as US) may treat such information that uniquely identifies your device as personal information.
We may ask you to submit and we may process other non‑personally identifiable information that may be personal to you such as your age range, year of birth and gender, provided that year of birth and gender information is collected solely for users who have passed the age gate in our Apps. We will use such information to personalize the content of the App, and for users who passed the age gate and have not opted out from behavioral advertising we may use such information to display targeted ads. You can opt out from receiving targeted ads by choosing one of the options described in the Opt‑Out Section of our Privacy Policy.
When you voluntarily contact us directly, we may collect information about you that you provide us (such as your name and surname, email address). We will use such contact information only for the purpose for which you provided it to us. We will not share this information with third parties.
If you wish to delete your contact information that we received from you when you contacted us, please send an email to support@myjoymore.com and your contact information will be deleted from our database.
Where the General Data Protection Regulation (“GDPR”) applies, we rely on the following legal bases for processing your data:
We use the information we collect about you/your device to deliver services to you and to operate our business. Such use by us and by our Partners may include:
We have two types of notifications in our Apps — local and push notifications. Local notifications are contextual and sent from the device, whereas push notifications are sent from the server. We use such notifications to remind you about your activities within the App. You may disable push notifications via your device system settings or in‑app setting menu.
We retain your data only as long as reasonably necessary to fulfill the purposes for which data was collected, unless a longer retention period is required or permitted by law:
We cannot provide all services necessary for the successful operation of the Apps by ourselves. We must therefore share collected information with third parties, including analytics providers, tracking providers, third party advertising providers and other third party service providers that support the Apps (collectively referred to as “Partners”). We may share information that can be used to personally identify your device (e.g., persistent identifiers such as IDFA, IDFV, advertising ID and IP address) for the purposes of delivering our services, displaying advertisements, conducting analysis and research and for measuring our and our Partners’ advertising campaign performance. We may share such information to:
We strive to adhere to the generally accepted industry practices regarding the collection and the usage of information by our Partners and to limit their usage to the services they provide for us. They adhere to contractual instructions aligned with this Privacy Policy, but in some cases, we must also refer to their own privacy policies governing their independent data operations.
We strive to commit our Partners to using the information solely for the purposes as stated in this Privacy Policy. Notwithstanding the above, while we impose contractual obligations on our Partners, we do not have full real‑time control over their independent processing. We will take reasonable contractual and commercial steps to safeguard your information shared with Partners. Nothing in this Privacy Policy excludes or limits any liability that cannot be excluded or limited under applicable law, or any rights you may have under applicable data protection law.
When you use our Apps, we may display contextual advertisements to you. In order to enable advertising, we allow our advertising partners to collect online identifiers (such as Advertising ID on Android and IDFA on iOS) that might be considered as personal information under some legislations, but they should use them solely for the purposes of contextual advertising. For any other purposes they should use the information solely on an anonymized and aggregated basis.
For some territories, we may use and share with our advertising partners technical, advertising and application usage information we collect from you to enable our advertising partner to deliver, target and optimize third party advertising in our Apps, so that the advertisements you see are more relevant to you and are based on your app and device usage, online behavior and interests (this is commonly referred to as online behavioral or interest‑based advertising, i.e. IBA). In addition, we may use and share such information with our advertising partners to target and optimize our advertising and promotions in our and other publisher’s apps.
We will always follow applicable legislation and accepted market practices; thus, we will not use or share information for the purposes of behavioral advertising for users who did not pass the age gate in our Apps and for those who opted out of IBA.
When you use the App, we or third parties operating the advertisement serving technology may use information logged from your device using SDKs, cookies, web beacons and other technologies to ensure that appropriate advertising is presented within the App and to calculate the number of unique and repeat views of advertising.
Some of our Apps use third parties’ services such as Google Play Games Services, Apple’s Game Center, Facebook, YouTube, Twitter or VKontakte (“Third Party Social Network/s”). Such Apps enable you to log in to your Third Party Social Network account to connect to our App by using the “Log in with” or “Connect to” feature in our App. You may also share the content you created within the App on Third Party Social Networks. By logging in to your Third Party Social Network account to connect to our App or by using the App to share content on such Third Party Social Network, you are authorizing us to collect, store, and use any and all information, in accordance with this Privacy Policy, that you agreed that such Third Party Social Network could provide to us through the Application Programming Interfaces (“API”). If you disconnect your third party social network login, we will cease receiving new data from that social provider; previously collected data will be handled per our data retention rules.
If you use the “Log in with” or “Connect to” feature we may access and store some or all of the following information, as allowed by you, Third Party Social Networks and your preferences: (i) your basic information from your public profile, such as your name, surname, profile picture, age range, gender, and other public information; (ii) email address, login ID and/or player identifier string; (iii) list of your friends; (iv) any other information which is detailed and displayed to you in the notice which appears during the “Log in with” or “Connect to” process.
If you use Third Party Social Networks to participate in game related activities, including but not limited to participation in leader boards, multi‑player games or the downloading and uploading of content, we may also collect, use, store, transmit and publicly display statistical data regarding game play (including scores, rankings and achievements), or identify content that is created and shared by you with other players. We publicly display such data only where you have authorised it, for example by using the relevant leader board, multi‑player or content sharing features, or by adjusting your privacy settings on the relevant Third Party Social Network.
Our App’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell your Google user data to third parties, nor do we use it for serving advertisements.
Please note that your access to and ability to use and interact with the Apps may be subject to certain third party terms and conditions and privacy policies, including but not limited to application stores, mobile software platforms, online gaming platforms, social networking services, statistics service providers and payment providers.
You may exercise opt‑out choices as set forth below:
1. Interest‑based / Behavioral Advertising (IBA)
Disabling this will not stop you from seeing advertisements — only from seeing personalized, interest‑based ads. You will still receive contextual advertisements.
2. Analytics: You may contact support@myjoymore.com to submit a request to opt out of non‑essential analytics processing for your device.
3. Cross‑promotion: Send email to support@myjoymore.com to opt out of in‑app cross‑promotion between our games.
4. Withdraw consent for push notifications: Disable push permission in your device settings or in‑app notification settings.
For California residents: We do not “sell” your personal data as defined under CCPA/CPRA. If you wish to exercise your rights under California law please submit requests to support@myjoymore.com.
You have the right to request the deletion of your personal data collected by us, or to permanently delete your game account.
You can submit a deletion request directly in the game via “Settings > Support > Delete Account”. To ensure the security of your account and assets, upon submission, login to this account will be suspended and the request will enter a verification period (estimated to take 10 business days; the maximum response period shall comply with applicable local law requirements). Once approved, your account, game progress, and associated personal data will be permanently deleted or anonymized in accordance with applicable laws and regulations. Where anonymization is applied, original identifiable personal data shall be removed. We will notify you if we are unable to fulfill your deletion request and provide grounds for refusal where permitted by law.
Alternatively, you may also request the deletion of your personal data or account by sending an email to support@myjoymore.com.
Subject to applicable local law (such as GDPR for EEA users):
Our products respect the privacy of children. We comply with the guidelines set forth in the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under the age of 13.
In the event that a user identifies himself/herself as a child under the age of 13 through a support request or feedback, we will not collect, store or use, and will delete in a secure manner, any personal information of such a user. If a parent or guardian believes we have collected data of a child under 13, they may contact support@myjoymore.com to request review and deletion of such data. COPPA Website:https://www.ftc.gov/legal-library/browse/rules/childrens-online-privacy-protection-rule-coppa
By installing, using, registering to or otherwise accessing the Services, you agree to this Privacy Policy and give an explicit and informed consent to the processing of your personal data in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not install, use, register to or otherwise access the Services. We reserve the right to modify this Privacy Policy at reasonable times, so please review it frequently. If we make material or significant changes to this Privacy Policy, we shall post a notice on our website along with the updated Privacy Policy. Where required by applicable law, we will seek your consent to material changes before they take effect. Where your consent is not required, your continued use of the Services after the effective date of the changes constitutes your acceptance of the revised Privacy Policy.
We collect and process personal data on a voluntary basis and we are not in the business of selling your personal data to third parties. Such data may, however, be disclosed in order to provide the Services. We may hire agents and contractors to collect and process personal data on our behalf and in such cases such agents and contractors will be instructed to comply with our Privacy Policy and to use personal data only for the purposes for which the agent or contractor has been engaged by us. These agents and contractors may not use your personal data for their own marketing purposes. We may use third party service providers such as credit card processors, email service providers, shipping agents, data analyzers and business intelligence providers. We have the right to share your personal data as necessary for the aforesaid third parties to provide their services for us. We are not liable for the acts and omissions of these third parties, except as provided by mandatory law.
Your personal data may be transferred to jurisdictions outside EU/EEA such as the United States. Where such cross‑border transfer occurs, we apply appropriate safeguards such as the Standard Contractual Clauses approved by the European Commission, the EU‑U.S. Data Privacy Framework where applicable, or other legally‑recognized transfer mechanisms to protect your personal data.
We may disclose your personal data to third parties as required by law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or us to legal liability. We may also disclose your personal data to third parties when we have a reason to believe that a disclosure is necessary to address potential or actual injury or interference with our rights, property, operations, users or others who may be harmed or may suffer loss or damage, or we believe that such disclosure is necessary to protect our rights, combat fraud and/or comply with a judicial proceeding, court order, or legal process served on us. To the extent permitted by applicable law, we will make reasonable efforts to notify you of such disclosure through our website or in another reasonable manner.
We follow generally accepted industry standards and maintain reasonable safeguards to attempt to ensure the security, integrity and privacy of the information in our possession. Only those persons with a need to process your personal data in connection with the fulfillment of their tasks in accordance with the purposes of this Privacy Policy and for the purposes of performing technical maintenance, have access to your personal data. Personal data we collect is stored in secure operating environments that are not available to the public. To prevent unauthorized on‑line access to personal data, we maintain personal data behind a firewall‑protected server. However, no system can be 100% secure and there is always a possibility of unauthorized access to your personal data. We will continue to apply appropriate technical and organizational measures to protect your personal data as required by applicable law.
Please be aware of the open nature of certain social networking and other open features of the Services we may make available to you. You may choose to disclose data about yourself in the course of contributing user generated content to the Services. Any data that you disclose in any of these forums, blogs, chats or the like is public information, and there is no expectation of privacy or confidentiality. We are not responsible for any personal data you choose to make public in any of these forums.
If you are under 13 years of age or a minor in the country where you reside, please ask your legal guardian’s permission to use or access the Services. We encourage parents and/or guardians to play an active role in their children’s online experience. We do not knowingly collect any personal information from children under the below mentioned age and if we learn that we have inadvertently gathered personal data from children under the below mentioned age, we will take reasonable measures to promptly erase such personal data from our records.
We may store and/or transfer your personal data to our affiliates and partners in and outside of EU/EEA member states and the United States in accordance with mandatory legislation and this Privacy Policy. We may disclose your personal data to third parties in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our stock and/or assets or other corporate change, including, without limitation, during the course of any due diligence process provided, however, that this Privacy Policy shall continue to govern such personal data.
We regularly review our compliance with this Privacy Policy. If we receive a formal written complaint from you, it is our policy to attempt to contact you directly to address any of your concerns. You also have the right to lodge a complaint with your local data‑protection supervisory authority. We will cooperate with the appropriate governmental authorities, including data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between you and us.
Email: support@myjoymore.com